Support

We make sure we are always accessible to you, so we offer different channels of communication for your convenience. You can reach our team by email, live chat, or a contact form. You can be confident that our committed casino puts your needs first, whatever question you might have. Although our representatives strive to promptly resolve your inquiry, there may be sporadic delays during periods of high site traffic. Choose between our convenient Richprize app or the official Richprize website to get in touch. Whichever approach you decide on, our staff is dedicated to providing excellent service. Find out the many methods to get in touch with our Richprize support staff:

• Email. Many players choose this method because of how convenient it is. Reach out to us via email at [email protected] and we will get back to you as soon as we’re available. Moreover, using this channel of communication, you can also add screenshots or other media files that help explaining your issues better;
• Live Chat. Engage in a live discussion about your issue with the administrator. Given that it just takes a few minutes on average to respond, this is your best option if you’re a busy person;
• Contact Form. Use the specific contact form that is located in the “Contacts” area.  Just your email address and name are needed to complete this streamlined form, which speeds up the question submission procedure and guarantees that our staff will get to your message right away.

To get a more accurate response, it’s important to provide very clear explanations of your issues. This way we can help you much more efficiently and swiftly. Never forget that our support staff is available to assist you, so please don’t hesitate to ask any queries!